We invite you to browse through the site to see exciting Ford-branded merchandise with logos ranging from the classic Oval to Ford Racing and including many of the most popular vehicle brands. With over 400 products to choose from, this selection of merchandise will satisfy a wide range of interests, needs and budgets throughout the year.

If you are not completely satisfied with your purchase, you may return it for an exchange or refund within 30 days of receipt of the shipment in its original condition. Items returned within 30 days must be in the original packaging and not have been worn or damaged.

To ensure proper handling of your return, please call our customer service center at (888) 380-9101 to obtain a Return Authorization number (RA#). We cannot guarantee proper handling of your return if a Return Authorization number is not obtained.

BDA does not accept returns on custom order merchandise.

The Ford Collection's Program Sales & Marketing Team creates your printed catalog and maintains the online store, monitors quality and communicates with Ford about all aspects of the program. Do you have an idea for an item you would like to see featured in the online store? Not sure who to call? We're at your service!

Ford Collection Client Services
P.O. Box 71367
Madison Heights, MI 48071-1367
Phone: (888) 380-9101
Fax: (888) 262-9930
Email: fchelp@bdainc.com

Product ideas and suggestions for future catalogs can be submitted to:
fordmerchandising@evigna.com

Custom merchandise can be defined as an order for anything not found directly in the Ford Collection Online Store. Our Account Managers are pleased to provide you with the most competitive quotes, the quickest delivery, and the most innovative ideas for custom 980.

You can also customize the merchandise in the online store with your individual, dealer, business or organization information. Embroidery, screen-printing, engraving...we can do it all! (Minimum quantities may apply.)

For information on custom ordering, please contact client services at (888) 380-9101 or e-mail to customford@evigna.com and ask to speak with a Ford Team Account Manager to discuss your ideas further.

Do you have a special project, trade show or community function coming up? Perhaps you need professional outfitting for your staff that not only represents Ford Motor Company, but shows off your own individual dealership name and logo? Let us know!

Much of the merchandise in the online store is available to be decorated with your individual dealer imprint. Contact client services at (888) 380-9101 or e-mail to customford@evigna.com and request to be connected with a Ford Team Account Manager to discuss your needs further. (Minimum quantities may apply.)

Orders can be faxed 24 hours a day, 7 days a week.
Toll Free Fax: (888) 262-9930
Local and International Fax: (248) 816-5748

Client Services Representatives are available to take your orders Monday through Friday, from 8:30 a.m. to 5:00 p.m. EST.

Toll Free Phone: (888) 380-6901
Local and International Phone: (248) 458-5313

Mail orders can be sent to:

The Ford Collection
Attention: Client Services
P.O. Box 71367
Madison Heights, MI 48071-1367

Children's sizes are noted in each individual item description.

If you have any questions concerning your order, please contact Client Services at (888) 380-9101. Representatives are available to take your calls Monday through Friday, 8:30 a.m. to 6:00 p.m., Eastern Standard Time. You can also e-mail 24 hours a day to fchelp@bdainc.com. A client services representative will reply within 24 hours during the business week.

If you need to modify any of the information listed in your online dealer account, such as address or phone number, please contact client services for assistance at the number or e-mail listed above.

Where possible, please attempt to keep orders over $50 to help reduce your internal costs of order processing.

All orders are payable in U.S. Dollars. No C.O.D.

Credit Card orders must include the following information: Type of card, Cardholder name, Cardholder number, Expiration date, and Telephone number.

Gift certificates are available for sale online in $25 and $100 increments. Item numbers are listed below. All gift certificates must be purchased at regular pricing- no discounts apply. However, if eligible, you will receive your discount when redeeming gift certificates. No cash or credit will be offered for unused portions of gift certificates at time of redemption. The Ford Collection will only accept Ford Collection issued gift certificates.

SGC010 = $10
SGC025 = $25
SGC050 = $50
SGC100 = $100

Gift certificate orders must be mailed to The Ford Collection for processing. Your original gift certificate must be included with your order. We cannot process gift certificate orders sent in with photocopied gift certificates.

All terms and conditions are printed on the back of each gift certifiicate. If you have any questions, please contact Client Services at 888-380-9101.

Please send your gift certificate order to:

The Ford Collection
Attn: Client Services
P.O. Box 71367
Madison Heights, MI 48071-1367

Ford Collection merchandise can be shipped to any country in our country code list. International shipments will be shipped as complete orders only, unless requested in writing (meaning that if any item is on backorder, we will delay the entire shipment until all merchandise is available). All requests for international shipments should include the recipient country, all area codes and phone numbers.

All payments for international orders must be made in U.S. dollars. All required charges for duties, tariffs, and taxes are additional and will either be collected upon delivery by the carrier, billed on your account, or follow on a separate and later Ford Collection invoice.

International orders are shipped via UPS International unless otherwise specified. The Ford Collection will invoice your international freight charges at the carrier's published rates. All international orders are subject to a handling charge/document fee of 20% of the merchandise subtotal (minimum $20) that is in addition to actual freight charges that are determined by weight and method of shipment. International orders will be subject to duties and taxes, which are the responsibility of the recipient.

If you wish to use an alternate carrier, please provide us with the company name, your account number with the carrier, a contact name, and a phone number for the carrier in the United States.

Rush service is not available for international orders. Please allow 2-3 weeks for delivery.

Customs restrictions may apply to some products. Customer will be responsible for any duty and tax charges.

We cannot ship to P.O. or APO boxes.

For international orders we accept Visa, MasterCard and American Express.

Some states require that we collect tax on your purchase amount. Orders shipped to the following states are subject to sales tax: DC, IL, IN, MD, MI, NY, SC, and TN. Should state tax rates or laws change, we are required to collect the tax in effect on the date of your order.

The Ford Collection will ship all in-stock orders within 5 business days after we receive your order. All in-stock orders are shipped FOB Madison Heights, Michigan. All orders must include complete shipping information.

Unless otherwise specified, your order will ship via UPS Ground service and the charges will be added to your invoice. If you request overnight or airfreight, The Ford Collection will bill you at the carrier's published rates. Expedited and same day shipment requests must be received before 1:00 PM (EST). Airfreight services will be invoiced to you separately.

If your package is shipped via UPS or Federal Express and you provide us with your email address, you will receive an Automatic Shipment Notification (ASN) from The Ford Collection when you order in-stock merchandise. This notification is generated within a few hours of your package shipping. This notification contains a description of your order and a link for you to be able to track your shipment.

Drop Ships: Orders shipping directly from the manufacturer will use the most cost-effective method, unless otherwise specified. These shipping charges are pre-paid and added to your invoice. Please allow 2-6 weeks for delivery on these items. It will be noted in the product description when an item is a drop ship. Returns on drop-ship items are subject to a manufacturer's restocking fee.

We cannot ship to P.O. or APO boxes.

Note: Over-sized packages are subject to additional shipping charges.

The Ford Collection will include the following amounts for shipping via UPS Ground:

Please call Client Services to confirm your rush request by 1:00 PM Eastern Standard Time to ensure that your package will ship on the same day. Additional charges may apply. Orders requiring next-day or two-day air delivery can take advantage carrier discounts by providing us with your Federal Express or UPS account number. If this information is not provided, we will ship on The Ford Collection account and add the freight charges to your invoice.

All items pictured in the online store are subject to availability at the time of your order. If your selected merchandise is not available, a Client Services Representative will notify you and offer substitutions whenever possible.

Some merchandise may be available "While Supplies Last", meaning once our current stock is sold out, we will not be selling that product any longer. This will be noted in the product description.

Drop Ships: Orders shipping directly from the manufacturer will use the most cost-effective shipping method, unless otherwise specified. Please allow 2-6 weeks for delivery on these items. It will be noted in the product description when an item is a drop ship.

Online shoppers will receive an email acknowledgement from the Ford Collection Online Store immediately after order is placed. This email acknowledgement does not include sales tax. Applicable sales tax will be calculated at the time of order processing and will be reflected on your second order confirmation detailing your sales order number and item availability.

All online orders should receive a second order acknowledgement from The Ford Collection either by fax, phone or email within 2 business days. If you do not receive this acknowledgement, please call Client Services at (888) 380-9101.

In-stock merchandise normally ships within 5 business days of your order being received. Please allow applicable time for delivery based on ship method from Madison Heights, Michigan. Non-stock catalog items normally ship within 2-6 weeks. Shipping times vary by item.

Like many online commerce sites, BDA uses cookies to provide a personalized shopping experience. Most browsers (including Netscape Navigator and Microsoft Internet Explorer versions 2.0 and later) support cookies. You may not be able to shop online if you are using an older browser or if your browser is configured to not accept cookies.

Since online commerce sites deal with sensitive data, BDA encrypts all transmissions containing personal data using 128-bit Secured Sockets Layer (SSL) protocol. You may not be able to shop online if your browser does not support SSL or you are accessing the Internet from behind a firewall that prohibits SSL transactions.

When you submit an order, it is transmitted securely to BDA in an encrypted message. For further information on contacting BDA in Madison Heights, MI, please refer to your contact list.

Monitor Resolution of 1024x768

By "secure," we mean that the Online Store uses the SSL protocol. Our web servers are capable of delivering 128-bit encryption. However, your browser ultimately determines the exact level of encryption, not by the server. For example, if your browser is capable of communicating using 128 bits, the server will use 128-bit encryption. If your browser is only able to communicate using 40-bit encryption, then the server will use 40-bit encryption.